At House of Aetheria, we are committed to delivering the highest standard of integrative aesthetic and wellness care. Please read this Refund Policy carefully before purchasing any treatment, package, or service.

No Refund Policy

House of Aetheria maintains a strict no-refund policy. Once a treatment, package, consultation, or procedure has been purchased or initiated, no refunds will be issued under any circumstances. All payments made to House of Aetheria are final and non-refundable.

Non-Refundable Services

The following are non-refundable under all circumstances:

1. All consultation fees, including initial and follow-up consultations.
2. All aesthetic and clinical treatments once initiated.
3. Pre-purchased treatment packages and wellness programmes.
4. Diagnostic assessments, blood panels, and functional medicine evaluations.
5. IV nutrition, ozone therapy, and other wellness sessions once booked or administered.
6. Payments made where the patient voluntarily discontinues treatment for personal reasons.

Non-Transferability

All services, treatment packages, and consultations purchased at House of Aetheria are strictly non-transferable. They may not be gifted, assigned, or transferred to another individual under any circumstances.

Medical Exception

In the event that a treatment cannot be performed due to a medical contraindication identified by our clinical team, or at the sole discretion of the treating doctor, the value of the unused portion of a pre-paid package may be adjusted against another suitable service offered by House of Aetheria. This adjustment is subject to management approval and does not constitute a cash refund.

Cancellations

If you are unable to attend a scheduled appointment, please notify us at least 24 hours in advance by calling +91-9289993790 or +91-9289993791, or by emailing hello@houseofaetheria.com. Failure to cancel or reschedule within 24 hours may result in forfeiture of the appointment and any applicable deposit or advance payment.

Contact Us

If you have any queries regarding this Refund Policy, please contact us at:
Email: hello@houseofaetheria.com
Phone: +91-9289993790 / +91-9289993791
Address: B5, 3rd Floor, EBD 65, Golf Course Ext Rd, Sector 65, Gurugram, Haryana – 122101